Privacy Policy

1. Data Controller

Adhesive Piercings ("we", "our", "us") operates the website adhesivepiercings.co.uk. For the purposes of the UK GDPR and the Data Protection Act 2018, we act as the Data Controller responsible for your personal information.

Contact: hello@adhesivepiercings.co.uk

2. Personal Data We Collect

We only collect personal information that is necessary to fulfill your orders, provide customer care, or enhance your shopping experience with your consent:

• Identity & Contact: Full name, email address, postal shipping address, and telephone number (when provided for dispatch notifications).
• Transactional: Details of orders placed, payment confirmation tokens via Stripe (we never store or have access to full credit/debit card numbers).
• Account Data: Secure authentication details managed through Clerk Authentication.
• Technical & Analytics: IP address, device type, browser information, and on-site behavior tracked via privacy-focused analytics (PostHog), collected only with your cookie consent.

3. Lawful Basis for Processing

Under Article 6 of the UK GDPR, we process your personal data under the following legal bases:

• Contractual Necessity: To process, pack, dispatch, and track your jewelry orders.
• Consent: For marketing newsletter subscriptions and non-essential analytics cookies. You can withdraw consent at any time.
• Legal Obligation: For maintaining tax and accounting records.
• Legitimate Interests: To protect our platform from fraud, spam, and security vulnerabilities.

4. Third-Party Data Processors

We partner strictly with trusted, GDPR-compliant service providers to operate our storefront:

5. Your GDPR Data Rights

As a UK / EU citizen, you have comprehensive rights regarding your personal data:

• Right of Access: Request a copy of all personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request permanent deletion of your account and personal details.
• Right to Restrict / Object: Object to processing for direct marketing.
• Right to Data Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, email us at hello@adhesivepiercings.co.uk. We respond to all requests within 30 days free of charge.